Journal of Digital Landscape Architecture

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Analyzing User Sentiments Towards Urban Landscapes: A Case Study of Atlanta’s Places Using TripAdvisor Reviews and VADER

Social media reviews and Natural Language Processing (NLP) techniques enable the exploration of users' on-site emotions in urban landscapes. These technologies have supplemented, and in some cases replaced, many traditional data collection and analysis methods for understanding people’s sentiments about places. However, existing literature lacks studies using these approaches within landscape and urban design research. Using a case study from North America, we examine the usefulness of VADER, a sentiment analysis tool, to understand users' emotions towards different urban landscapes. Results showed that seasonal changes did not significantly impact users' emotions towards different urban landscapes, but some urban functions elicited higher positive emotions during the study period. This investigation demonstrates the usefulness of VADER for evaluating people's sentiments towards urban landscapes.

Autor / Author: Rezaeimalek, Shirin; Fernandez, Jessica; Song, Yang
Institution / Institution: University of Georgia, Georgia/USA; University of Georgia, Georgia/USA; Texas A&M University, Texas/USA
Seitenzahl / Pages: 8
Sprache / Language: Englisch
Veröffentlichung / Publication: JoDLA – Journal of Digital Landscape Architecture, 9-2024
Tagung / Conference: Digital Landscape Architecture 2024 – New Trajectories in Computational Urban Landscapes and Ecology
Veranstaltungsort, -datum / Venue, Date: Vienna University of Technology, Austria 05-06-24 - 07-06-24
Schlüsselwörter (de):
Keywords (en): Sentiment analysis, social media reviews, urban landscapes, VADER
Paper review type: Invited contribution
DOI: doi:10.14627/537752073
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