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Mobile Devices, Social Network Services, and Landscape: Enhancing Public Park Maintenance Systems Through User Generated Content (UGC) with Hashtags

Presently, social network services are some of the most heavily used internet services. Every second, social network service users provide large amounts of social data, called “social big data.” The overwhelming amount of data, however, presents a challenge in terms of using the information in a meaningful way; landscape managers, for example, have yet to access social big data productively. This study attempts to offer suggestions for enhancing landscape maintenance efficiency and user participation by employing User Generated Content (UGC), especially that generated with hashtags. With a particular hashtag, data collectors can extract effective data from UGC. This study uses hashtags for data collection from UGCs with regard to public space. For this research, a survey and field research was conducted with volunteer mobile device users in Seoul Forest Park in Seoul, South Korea. Research participants received questionnaires with questions concerning their most frequently used social network service as well as preliminary knowledge about a hashtag’s function and usage rate. The participants took pictures of park locations or features requiring maintenance or improvement, and uploaded these photos to social network services with selected hashtag keywords and location data. The data collected from the participants was classified under four themes: social network type, hashtag keywords, site image, and explanatory note. The preliminary results of this study suggest that using data from mobile device users is a way to incorporate social network technology into landscape management to achieve a more effective and interactive public park maintenance system.

Autor / Author: Ahn, Doyoung; Lee, Yumi
Institution / Institution: Graduate School of Environmental Studies, SNU, South Korea
Seitenzahl / Pages: 9
Sprache / Language: Englisch
Veröffentlichung / Publication: Peer Reviewed Proceedings of Digital Landscape Architecture 2015 at Anhalt University of Applied Sciences
Tagung / Conference: Digital Landscape Architecture 2015 – Landscape Architecture and Planning
Veranstaltungsort, -datum / Venue, Date: Dessau, Germany 04-06-15 - 06-06-15
Schlüsselwörter (de):
Keywords (en): User Generated Content (UGC), landscape management
Paper review type: Full Paper Review
DOI:
1834 -